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42 Solving Problems
Solving Problems
If you have a problem with your Epson printer, check the messages on the display
screen to diagnose the cause.
You can also check “Problems and Solutions” on page 44 for basic troubleshooting
suggestions, or double-click the User’s Guide icon on your computer desktop for
more detailed help.
Checking for Software Updates
Periodically, it’s a good idea to check Epson’s support website for free updates to
your NX420 Series software. Open your online User’s Guide and select
Download
the Latest Software
or visit Epson’s support website at epson.com/support
(U.S.) or epson.ca/support (Canada).
With Windows, you can select
Driver Update on the Maintenance tab in the
printer settings window. You can also click
Start or , select Programs or All
Programs
, select EPSON, select EPSON NX420 Series, and click Driver
Update
.