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Chapter 6: Troubleshooting
Make sure that:
■ Non-shielded speakers are not placed too close to the monitor.
■ The monitor is not positioned too close to another monitor, electric fan, fluorescent
light, metal shelf, or laser printer.
■ You demagnetize the screen using the monitor’s degauss feature. For more
information on degauss, see your monitor’s documentation.
There is a horizontal line or wire visible across the monitor screen
Your monitor may use a thin damper wire, located approximately 1/3 of the way down
from the upper screen edge and 1/3 of the way up from the lower screen edge, to stabilize
the internal aperture grille. These wires are most obvious when the monitor displays a
white background. The aperture grille allows more light to pass through the screen for
brighter colors and greater luminescence. The damper wire is a critical part of the overall
monitor design and does not negatively affect the monitor's function.
The text on the display is dim or difficult to read
■ Adjust the brightness and contrast controls.
■ Use the monitor degauss feature (see your monitor documentation) or turn off your
computer and monitor, leave them off for at least a half hour, then restart your
computer.
■ Change the display settings.
■ Move the monitor away from sources of electrical interference, such as televisions,
unshielded speakers, microwaves, fluorescent lights, and metal beams or shelves.
For more information about display types, see your monitor and video card
documentation.
Mouse
The mouse does not work
■ Make sure that the mouse cable is plugged in correctly.
■ Shut down and restart your computer.
■ Remove all extension cables and switch boxes.
■ Try a mouse you know is working to make sure that the mouse port works.
Tips & Tricks
For more information, see “Adjusting the screen and desktop settings”
in
Using Your Computer
which has been included on your hard drive.
To access this guide, click Start, All Programs, then click Gateway
Documentation.
8510807.book Page 72 Thursday, June 30, 2005 7:27 AM