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Frequently-asked questions
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No audio from the notebook.
Check the following:
■ The volume may be muted. In Windows, look at the volume control icon
on the taskbar. If it is crossed-out, click the icon and deselect the Mute
option.
■ The speakers may be turned off. Press FN+F5 to turn the speakers on (this
hotkey also turns the speakers off).
■ The volume level may be too low. In Windows, look at the volume control
icon on the taskbar. Click the icon and adjust the level.
If headphones or external speakers are connected to the headphone jack on
the back of your notebook, the internal speakers automatically turn off.
External microphone does not work.
Check the following:
■ Make sure that the external microphone is connected to the microphone
jack on the left side of your notebook.
■ If you cannot hear playback, the speakers may be muted.
The keyboard does not respond.
Try attaching an external keyboard to the USB connector on the back of your
notebook. If it works, contact Gateway because the internal keyboard cable may
be loose.