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4. Troubleshooting
This chapter gives information about troubleshooting your wireless broadband router. Read
the descriptions below to help you diagnose and solve the problem.
Q: What to do if you forget your password or forget the IP address of the router?
A: Please press the “init” bottom on the router. The router will be restart and the system
setting will restore to the default value.
Q: Unable to connect to the Internet?
A: 1. Please confirm whether or not the power cord is connected properly, and the
power indicating light of the router is normal.
2. Please confirm whether or not all of the settings described in this manual are
set.
3. Please confirm if ADSL or Cable Modem operates properly, and if the ISP
network service expires.
4. Please confirm if your network cable is connected properly, and the LED status
is normal.
Q: What is the IEEE802.11b standard?
A: It also referred to as 802.11 High Rate or Wi-Fi. It is an extension to 802.11 that
applies to wireless LANS and provides 11 Mbps transmission (with a fallback to 5.5,
2 and 1 Mbps) in the 2.4 GHz band. 802.11b uses only DSSS. 802.11b was a 1999
ratification to the original 802.11 standard, allowing wireless functionality
comparable to Ethernet.
Q: Unable to access the router’s Web Configuration Interface?
A: 1. Please check the Ethernet connection between the PC and the router is
correctness.
2. Make sure your computer’s IP address is on the same subnet as the router.
3. Make sure you are using the correct login information.
Q: Where is the router installed on the network?
A: In a typical environment, the router is installed between the ADSL or Cable Modem
and the LAN. Plug the router into the Ethernet port of the ADSL or Cable Modem.
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