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2 – Installation 9
2 Installation
Registration
To get technical support and software updates, you must register your GTA
firewall.
1) To register, go to www.gta.com. Click on
SUPPORT
and then the
SUPPORT CENTER
link to visit https://gta.com/support/center/login/.
2) If you do not have an online support account, click on the
CREATE
AN ACCOUNT NOW
link and enter your information. Once you have
completed the form, click the
SUBMIT
button to save the profile.
3) Enter your user ID and password on the login page. Click on the
REGISTER A PRODUCT
link. Enter your serial number and installa-
tion code, then click the
SUBMIT
button. Write down the activation
code and store it with your serial number and installation code
records. To view your registered products, click the
VIEW YOUR
REGISTERED PRODUCTS
link.
In addition to qualifying you for installation support, your product regis-
tration will allow GTA to inform you about software updates and special
offers.
Note
If you cannot retrieve your activation code, or a code does not appear
under
VIEW YOUR REGISTERED PRODUCTS
, please email
support with a brief description of your problem in the body of the
email. Include the product serial number and your online support
account’s user ID in the message subject.
Getting Your Activation Code
All commercial GTA firewalls use an activation code to protect system
software. Optional features require separate feature activation codes. Serial
numbers and installation codes are included with the packaging and are also
available under
VIEW REGISTERED PRODUCTS
on the GTA Support site,
http://www.gta.com/support/center/login/; GB-Ware serial numbers and
installation codes are required to retrieve GB-Ware activation codes.
Note
GNAT Box System Software may be copied for backup purposes.