HANNspree SN22A1 Computer Monitor User Manual


 
SN22A1 53
Troubleshooting
Miscellaneous problems
Symptom Possible solution
Certain video files can-
not be played, and the
Codec error messages
appear.
Check if Windows Media Player is set to automatically
download codecs.
- Right-click on the menu bar, select Tools from the opened
menu, and then click Options.
- On the Player tab, in the Automatic updates area, select
Once a day, and then click Apply and OK to complete the
settings.
Then try playing the file again. If the video file still cannot be
played, it might require a codec that is not supported by Win-
dows Media Player.
For more information about available codecs, see the docu-
mentation for Windows Media Player at the Microsoft web
site.
The media card reader
cannot read my mem-
ory card.
Ensure that the memory card is fully inserted into the card
reader slot.
Ensure that the memory card is one of the supported types.
For more information, see Media card reader.
Try restarting your computer.
- When the computer is turned on, insert the card again.
- Never insert or remove your memory cards when they are
still in use, as this can cause loss of data or permanent dam-
age to the card.
USB devices quit
working unexpectedly.
Check if your USB devices are turned on.
- Some USB devices are designed to conserve battery power
by turning off automatically after a few minutes of inactivity.
For example, your digital camera. Check if the connected
USB device is turned on.
Check if the USB port is working well.
- Try using another USB port to connect your USB device and
see if the device is detected.
- Try connecting a low-powered USB device, such as a wired
mouse, to the USB port to check if the port is working well.
If you are using a USB hub, the power requirements of the
USB port may be exceeded.
- Try connecting your USB device directly to the USB port on
your computer.
Check if you need to pre-install software before connecting
your USB device. Read the documentation or user manual of
the product.