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● Make sure that the media is loaded correctly
and the media guides are not too tight or too
loose against the media stack. See
Loading
media into the input trays for more
information.
● The input bin might be too full. See
Loading
media into the input trays for more
information.
● Check the media type and quality. See
Printer media considerations for more
information.
Curl or wave
● Check the media type and quality. Both high
temperature and humidity cause media to
curl. See
Printer media considerations for
more information.
● The media might have been in the input tray
too long. Turn over the stack of media in the
tray. Also, try rotating the media 180° in the
input tray.
● The fuser temperature might be too high. In
your printer driver, make sure that the
appropriate media type is selected. If the
problem persists, select a media type that
uses a lower fuser temperature, such as
transparencies or light media.
Wrinkles or creases
● Make sure that media is loaded properly.
See
Loading media into the input trays for
more information.
● Check the media type and quality. See
Printer media considerations for more
information.
● Turn over the stack of media in the tray.
Also, try rotating the media 180° in the input
tray.
● For envelopes, this can be caused by air
pockets inside the envelope. Remove the
envelope, flatten the envelope, and try
printing again.
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