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Using hp instant support
hp instant support is a Web-based tool that provides you with product-specific services,
troubleshooting tips, and information about your printer's ink and media usage (using
myPrintMileage). With this information, you can diagnose and solve printer problems and
manage your printing activities and printer supplies more effectively.
hp instant support provides the following information about your printer:
z Easy access to troubleshooting tips
To help you quickly resolve printer problems or prevent some problems from happening,
hp instant support provides tips that are customized for your printer.
z Notification of printer driver and firmware updates
When a firmware or driver update for your printer is available, a notification message will
appear on the hp instant support homepage. You can open the download site from the
Web page.
z Access to hp services
From the website, you can find out more about the support services available for your
printer (such as maintenance programs), get information about service providers, and also
make online purchase of printer supplies and accessories.
z Notification of warranty expiration
When the printer warranty is expiring, a notification message will appear on the hp instant
support homepage.
Note hp instant support Web pages are created dynamically. Bookmarking this site and opening
the site using the bookmark will not display the current information. Instead, open the Toolbox
and on the Information tab, click the hp instant support button.