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Software installation issues
z Make sure your computer is running one of these operating systems: Windows 98, 2000,
NT 4.0, Me, or XP. If you are using a Macintosh, it must be running Mac OS 8.6 or later.
z Make sure the computer meets at least the minimum system requirements listed here.
• Minimum
Windows 98: Pentium
®
90 MHz, 16 MB RAM, 60 MB hard disk space
Windows NT 4.0: Pentium 100 MHz, 32 MB RAM, 60 MB hard disk space
Windows Me: Pentium 150 MHz, 32 MB RAM, 60 MB hard disk space
Windows 2000: Pentium 300 MHz, 64 MB RAM, 60 MB hard disk space
Windows XP, 32 bit: Pentium 233 MHz, 64 MB RAM, 60 MB hard disk space
Mac OS 8.6 or later: 32 MB RAM
To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later.
• Recommended
Windows 98, Windows Me: Pentium 266 MHz, 32 MB RAM, 100 MB hard disk space
Windows NT 4.0: Pentium 266 MHz, 64 MB RAM, 100 MB hard disk space
Windows 2000: Pentium 300 MHz, 64 MB RAM, 100 MB hard disk space
Windows XP, 32 bit: Pentium 300 MHz, 128 MB RAM, 100 MB hard disk space
Mac OS 8.6 or later: 100 MB RAM
To view the CHM file (Windows), you must be running Internet Explorer 4.0 or later.
z Before installing software on a Windows computer, make sure that all other programs in
the Task Manager are closed.
z If the computer does not recognize the path that you type to the CD, make sure you are
specifying the correct drive letter on the computer.
z If the computer cannot recognize the CD in the CD drive, inspect the CD for damage. You
can download the printer driver from http://www.hp.com/support/businessinkjet1100
.