4-4
Troubleshooting
Forgotten the IP Address or Password
Forgotten the IP Address or
Password
If you have forgotten the switch’s IP address or administration
password you can return the switch to its factory default state by
doing the following:
1. Remove the power adapter from the back of the switch.
2. Remove all cables from the front-panel ports.
3. Connect port 1 to port 2 on the front panel using a standard
network cable.
4. Reconnect the power adapter to the rear of the switch.
5. Wait at least 40 seconds before disconnecting port 1 from port 2.
After completing this procedure, there will be no password, the IP
address will be returned to the default 192.168.2.10, and all
configuration settings will be returned to factory defaults.
➌
The network
connection is
not working
properly.
Try the following procedures:
• For the indicated port, verify that both ends of
the cabling, at the switch and the connected
device, are secure.
• Verify the connected device and switch are
both powered on and operating correctly.
• Verify the connected devices comply with the
appropriate IEEE 802.3 standard, including
transmission of the Link signal.
• If the other procedures don’t resolve the prob-
lem, try using a different port or a different
cable.
Tip
Number
Problem Solution
