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eSupport
HP eSupport is a portfolio of technology-based services that assist you with managing your
business environment - from the desktop to the data center.
Support Portal
The HP support portal provides one-stop access to the information, tools and services you need
to manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base)
Efficient logging and tracking of support cases
Collaboration with other business and IT professionals
Download of patches and drivers
Access to diagnostic tools
Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the
support portal, visit
http://www.hp.com/support
.
HP Education Services
For more information about HP Education Services for Storage and SAN, visit
http://education.hp.com/curr-storsan.html
Additional Services
Information
For more information about Deployment, Per Event, Consulting and Education services for HP
Storage, visit:
http://www.hp.com/hps/storage/
For more information about HP Care Pack services for storage products, visit:
http://www.hp.com/hps/carepack/storage/cp_networked.html
For more information about HP storage software, services and updates, visit:
http://h18006.www1.hp.com/storage/software.html
If you have specific questions, contact your local HP representative. Contact information for a
representative in your area can be found at "Contact HP"
http://www.hp.com/
QuickSpecs
HP StorageWorks Ultrium Half-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
DA - 12128 Worldwide QuickSpecs — Version 7 — 3/17/2006
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