Filter
Top Products
HP Care Pack
Information
HP Care Pack Services offer upgraded service levels to extend and expand your standard product
warranty with easy-to-buy, easy-to-use support packages that help you make the most of your
hardware and software investments. They let you choose the support levels that meet your
business requirements, from basic to mission-critical. They help you contain total cost of
ownership.
HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively
upgrade or extend your warranty. For many products, post-warranty HP Care Pack services are
available when your original warranty has expired.
Why purchase an HP Care Pack service?
Your standard warranty protects against product defects. HP Care Pack Services help you guard
against unplanned downtime, which can reduce your productivity and profitability. These
convenient service packages:
Protect your investment in HP products
Provide consistent, predictable levels of support across your entire department or business
Ease budget planning with fixed-cost support that includes parts and labor
Give you direct access to proven technical and problem-solving expertise
Offer a choice of response-time and repair-time commitments
Deliver prompt, measurable results
Are available whenever and wherever you do business
HP Care Pack availability may vary by country and product.
Supporting your Adaptive Enterprise journey
HP Services helps you make the Adaptive Enterprise real for your organization. The breadth,
depth, and quality of HP hardware and software support services can help you improve the
performance of your IT support processes and resolve the complex software and hardware
problems that tax user productivity. HP Care Pack services help you increase IT environment
stability, efficiency, and agility from the desktop to the data center, and improve the productivity of
your employees.
Warranty and Services
Included with the
Product
Hewlett-Packard provides a 3-year, next-day, parts exchange, limited warranty for the Ultrium tape
drive (Warranty Code 7Z), plus 9x5 phone support for the duration of the warranty.
For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf
QuickSpecs
HP StorageWorks Ultrium Half-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
DA - 12128 Worldwide QuickSpecs — Version 7 — 3/17/2006
Page 9