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Message Explanation Solution
OFFLINE The printer is offline. Press to set the printer online.
CANCELING JOB The printer is canceling
the current print job.
[COLOR] INK OUT, One of the ink cartridges Replace the appropriate cartridge.
REPLACE CART (black, cyan, magenta
or yellow) is out of ink.
[COLOR] CART One of the ink cartridges Replace the appropriate cartridge.
FAULTY, REPLACE (black, cyan, magenta
or yellow) is faulty.
[COLOR] CART One of the ink cartridges Insert the appropriate cartridge.
MISSING, INSERT (black, cyan, magenta or
yellow) is missing.
[COLOR] PRNT-HD One of the printheads Replace the appropriate printhead.
FAULTY, REPLACE (black, cyan, magenta
or yellow) is faulty.
[COLOR] PRNT-HD One of the printheads Insert the appropriate printhead.
MISSING, INSERT (black, cyan, magenta
or yellow) is missing.
PRNT-HD ACCESS The Printhead Access Close the cover and press to resume
COVER OPEN Cover is open. printing.
TOP COVER OPEN The Top Cover is open. Close the cover and press to resume
printing.
PAPER JAM, OPEN There is paper jammed Open the Top Cover to remove paper.
TOP COVER in the printer. When finished, close the Top Cover and
press to resume printing.
CARRIAGE JAM, The Carriage is jammed. Open the Top Cover to clear obstruction.
OPEN TOP COVER When finished, close the Top Cover and
press to resume printing.
CARRIAGE JAM, The Carriage is jammed. Open the Printhead Access Cover to
OPEN ACC COVER remove obstruction. When finished, close
the Printhead Access Cover and align
printheads.
Understanding Printer Messages
Note: [ ] in the Message column indicate variables.
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