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Hardware Reference Guide
Routine Thin Client Care and Shipping Information
Shipping Preparation
Follow these suggestions when preparing to ship the thin client:
1. Turn off the thin client and external devices.
2. Disconnect the power cord from the electrical outlet, then from
the thin client.
3. Disconnect the system components and external devices from
their power sources, then from the thin client.
4. Pack the system components and external devices in their original
packing boxes or similar packaging with sufficient packing
material to protect them.
✎
For environmental nonoperating ranges, see Appendix A,
“Specifications” in this guide.
Important Service Repair Information
In all cases, remove and safeguard all external options before
returning the thin client to HP for repair or exchange.
In countries that support customer mail-in repair by returning the
same unit to the customer, HP makes every effort to return
the repaired HP with the same internal memory and flash modules
that were sent.
In countries that do not support customer mail-in repair by returning
the same unit to the customer, all internal options should be removed
and safeguarded in addition to the external options. The thin client
should be restored to the original configuration before returning it to
HP for repair.