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Contents 4
When the local user cannot view the OSD copyright notice ................................................................47
When the local user cannot view the OSD flag ................................................................................. 48
When the OSD is distorted or not readable ...................................................................................... 48
When the OSD is inaccessible ........................................................................................................ 48
When the Run Diagnostics test fails.................................................................................................. 48
When the servers are still listed although they have been disconnected ................................................ 48
When the screen saver does not turn on........................................................................................... 48
When the system does not recognize the HP IP Console Switch ........................................................... 48
When the system does not recognize the cascaded console switches ...................................................48
When the video displays all green or red ......................................................................................... 48
When the video resolution is distorted.............................................................................................. 49
Frequently asked questions .......................................................................................................... 50
Are the expansion module ports hot-pluggable? .......................................................................................... 50
Are the interface adapters hot-pluggable? .................................................................................................. 50
Are the keyboard, monitor, and mouse connections on the console switch hot-pluggable? ................................50
Are the server connections on the console switch hot-pluggable? ................................................................... 51
Can the console switch be mounted in a round-hole rack? ............................................................................ 51
Can the console switch be side-mounted in a round-hole rack?...................................................................... 51
Do you have to power down a server to replace an interface adapter? .......................................................... 51
Does the console switch support HP legacy console switches? ....................................................................... 51
How do I access the Main dialog box? ...................................................................................................... 51
How do I cascade console switches? ......................................................................................................... 52
How do I change the keyboard language?................................................................................................. 52
How do I know which port my cascaded console switch is connected to?....................................................... 52
How do I locally connect a cascaded console switch?.................................................................................. 52
How do I look at my console switch firmware version?................................................................................. 52
How do I look at my interface adapter firmware version? ............................................................................. 53
How do I turn the screen saver off?............................................................................................................ 53
How do I use the Run Diagnostics feature? ................................................................................................. 53
Is the console switch compatible with ILO and RILOE?.................................................................................. 53
Is the serial download port hot-pluggable?.................................................................................................. 53
What are the minimum and maximum cable lengths?................................................................................... 53
What is the port marked with an A on the console switch used for? ...............................................................53
What kind of CAT5 cables are supported?................................................................................................. 53
Where can I get more information? ........................................................................................................... 53
Why can remote HP IP Console Switch users not access servers attached to a cascaded HP KVM Server Console
Switch?.................................................................................................................................................. 54
Diagnostic tools .......................................................................................................................... 55
Activating Run Diagnostics ....................................................................................................................... 55
Running System Diagnostics...................................................................................................................... 56
Displaying the firmware version.................................................................................................... 57
Displaying the console switch firmware version ........................................................................................... 57
Displaying the interface adapter firmware version ....................................................................................... 57
Updating the firmware ................................................................................................................ 59
Updating the console switch firmware........................................................................................................ 59
Updating the cascaded console switch firmware ......................................................................................... 59
Updating the interface adapter firmware .................................................................................................... 60
Updating the interface adapter firmware simultaneously ..................................................................... 60
Updating the interface adapter firmware individually ......................................................................... 60
Cascading console switches......................................................................................................... 62