HP (Hewlett-Packard) 370697-002 Laptop User Manual


 
Troubleshooting
Reference Guide 6–13
If the Modem Does Not Fax
If you are using fax Class 2 in the fax software, try using
Class
1.
Close any other communications programs.
If you are faxing by printing from an application, make sure
you have selected the fax printer.
Try turning off power management features temporarily.
If Excessive Line Current Is Detected
Make sure you are using an analog telephone line (2, 3, or
4
wires). You must not use a digital line. In a hotel, ask for a
data
line.
If the Modem Clicks Repeatedly, But Does Not
Connect
Make sure you are using an analog telephone line (2, 3, or
4
wires). You must not use a digital line. In a hotel, ask for
a
data line.
Check all cables and connections.
PC Card (PCMCIA) Problems
If the Notebook Does Not Recognize a PC Card
Remove and reinsert the PC Card.
Restart the notebook. Select Start > Turn Off Computer >
Restart.
Try the card in another notebook to see whether the card
functions properly.