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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
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Product name (1). This is the product name affixed to the front of the computer.
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Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product.
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Part number/Product number (p/n) (3). This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what
components and parts are needed.
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Warranty period (4). This number describes the duration (in years) of the warranty period for the
computer.
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Model description (select models only) (5). This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
14 Chapter 3 Illustrated parts catalog