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• File not found
•
Invalid file name
•
Supported file types for the product
•
File corrupted
Error reading or writing the file
Solution: Check to see if you have the right folder and file name.
Cause: The product software could not open or save the file.
Unreadable files. NN files could not be read
Solution: Reinsert the memory card in the product. If this does not work, retake the
photos with your digital camera. If you already transferred the files to your computer,
try printing those files by using the product software. The copies might not be
damaged.
Cause: Some of the files on the inserted memory card or attached storage device
were damaged.
Photos not found
Try the following solutions.
•
Solution 1: Reinsert the memory card
•
Solution 2: Print photos from the computer
Solution 1: Reinsert the memory card
Solution: Reinsert the memory card. If this does not work, retake the photos with
your digital camera. If you already transferred the files to your computer, try printing
those files by using the product software. The copies might not be damaged.
Cause: Some of the files on the inserted memory card or attached storage device
were damaged.
If this did not solve the issue, try the next solution.
Solution 2: Print photos from the computer
Solution: Take some photos with your digital camera, or if you previously saved
photos on your computer, you can print them using the product software.
Cause: No photos were found on the memory card.
File not found
Solution: Close some applications and try the task again.
Chapter 11
70 Solve a problem
Solve a problem