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Ink is not filling the text or graphics completely
Check the print cartridges
• Check to make sure that both print cartridges are installed and functioning
correctly. Print cartridges might need to be cleaned. For more information, see
Clean the print cartridges. Print cartridges might have run out of ink. Replace any
empty cartridge. Try removing and reinstalling the cartridges, making sure they
snap firmly into place. For more information, see
Replace the print cartridges.
• Make sure print cartridges have not been tampered with. Refilling processes and
the use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the device or print cartridge. HP does not
guarantee or support refilled print cartridges. For ordering information, see
HP
supplies and accessories.
Check the media type
Some media types are not suitable for use with the device. For more information, see
Select print media.
Output is faded or dull colored
Check the print mode
The Draft or Fast mode in the printer driver allows you to print at a faster rate, which is
good for printing drafts. To get better results, select Normal or Best. For more
information, see
Change print settings.
Check the paper type setting
When printing on transparencies or other special media, select the corresponding
media type in the print driver. For more information, see
To print on special or custom-
sized media (Windows).
Check the print cartridges
• Check to make sure that both print cartridges are installed and functioning
correctly. Print cartridges might need to be cleaned. For more information, see
Clean the print cartridges. Print cartridges might have run out of ink. Replace any
empty cartridge. Or try removing and reinstalling the cartridges, making sure they
snap firmly into place. For more information, see
Replace the print cartridges.
• Make sure print cartridges have not been tampered with. Refilling processes and
the use of incompatible inks can disrupt the intricate printing system and result in
reduced print quality and damage to the device or print cartridge. HP does not
guarantee or support refilled print cartridges. For ordering information, see
HP
supplies and accessories.
Poor print quality and unexpected printouts
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