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Control panel message Description Recommended action
Fax recv. error An error occurred while trying to receive a
fax.
Ask the sender to resend the fax.
Try faxing back to the sender or another fax
machine.
Check for a dial tone on the phone line by
pressing the Send Fax
button.
Check that the telephone cord is securely
connected by unplugging and replugging the
cord.
Make sure that you are using the telephone
cord that came with the product.
Make sure that the phone is working by
disconnecting the product, plugging in a
telephone to the phone line, and making a
voice call.
Decrease the fax speed. Ask the sender to
resend the fax.
Turn off error-correction mode. Ask the
sender to resend the fax.
Connect the product to a different phone
line.
If the error persists, contact HP. See
www.hp.com/support/ljm1210series or the
support flyer that came in the product box.
ENWW
Solve fax problems
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