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USB flash drive not found (identified).
Cause Solution
The device is attached to a USB port that has been hidden in
Computer Setup.
Run the Computer Setup utility and ensure that “Device
available” is selected for “Front USB Ports” and “Rear USB
Ports” under Security > Device Security.
The device was not properly seated before power-up. Ensure the device is fully inserted into the USB port before
applying power to the system
System will not boot from USB flash drive.
Cause Solution
Boot order is not correct. Run the Computer Setup utility and change boot sequence in
Storage > Boot Order.
Removable Media Boot is disabled in the Computer Setup
utility.
Run the Computer Setup utility and enable booting to
removable media in Storage > Storage Options. Ensure
USB is enabled in Storage > Boot Order.
The computer boots to DOS after making a bootable flash drive.
Cause Solution
Flash drive is bootable. Install the flash drive only after the operating system boots.
Solving internet access problems
If you encounter Internet access problems, consult your Internet Service Provider (ISP) or refer to the
common causes and solutions listed in the following table.
Table 7-16 Solving internet access problems
Unable to connect to the Internet.
Cause Solution
Internet Service Provider (ISP) account is not set up
properly.
Verify Internet settings or contact your ISP for assistance.
Modem is not set up properly. Reconnect the modem. Verify the connections are correct
using the quick setup documentation.
Web browser is not set up properly. Verify that the Web browser is installed and set up to work
with your ISP.
Cable/DSL modem is not plugged in. Plug in cable/DSL modem. You should see a “power” LED
light on the front of the cable/DSL modem.
Cable/DSL service is not available or has been interrupted
due to bad weather.
Try connecting to the Internet at a later time or contact your
ISP. (If the cable/DSL service is connected, the “cable” LED
light on the front of the cable/DSL modem will be on.)
Solving internet access problems 131