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3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
NOTE: The battery must be removed to gain access to the service tag. See the “Battery” section in
Chapter 4 (“Removal and replacement procedures”) for battery removal and replacement instructions.
Item Component Description
(1) Serial number (s/n) This is an alphanumeric identifier that is unique to each product.
(2) Product name This is the product name affixed to the front of the computer.
Service tag
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