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b. Carefully turn the printer on its side to expose the bottom of the printer.
c. Check the gap in the printer where the input tray was. If there is any jammed paper, reach
into the gap, grasp the paper with both hands and pull it towards you.
CAUTION: If the paper tears when you are removing it from the rollers, check the rollers
and wheels for torn pieces of paper that might be remaining inside the printer.
If you do not remove all of the pieces of paper from the printer, more paper jams are likely
to occur.
d. Carefully turn the printer up again.
e. Push the paper tray back in.
7.
Press the
(Power button) again to turn the printer on.
Clear a print carriage jam
Resolve a print carriage jam. Use an HP online troubleshooting wizard
If something is blocking the print carriage or it does not move
easily, get step-by-step instructions.
NOTE: The HP online troubleshooting wizards may not be available in all languages.
ENWW Jams and paper-feed issues 69