HP (Hewlett-Packard) H3D90USABA Personal Computer User Manual


 
Table D-4 Solving Hard Drive Problems (continued)
Computer will not boot from hard drive.
Cause Solution
Hard Drive's “Emulation Type” is set to “None.” Run the Computer Setup utility and change the “Emulation
Type” to “Hard Disk” in the device's details under Storage >
Device Configuration.
Hard drive is damaged. Observe if the front panel Power LED is blinking RED and if
any beeps are heard. See Appendix A,
POST Error Messages
on page 250 to determine possible causes for the blinking red
and beep codes.
See the Worldwide Limited Warranty for terms and
conditions.
Computer seems to be locked up.
Cause Solution
Program in use has stopped responding to commands. Attempt the normal Windows “Shut Down” procedure. If this
fails, press the power button for four or more seconds to turn
off the power. To restart the computer, press the power button
again.
The removable hard drive has no power to the hard drive enclosure.
Cause Solution
The lock on the enclosure is not turned to the “ON” position. Insert the key and turn the lock clockwise 90 degrees. The
green LED on the front of the enclosure should be on.
Power cable from the computer power supply to the enclosure
frame is not properly connected.
Check the power supply to make sure it is properly connected
to the rear of the enclosure frame.
The removable hard drive is not recognized by the computer.
Cause Solution
The removable hard drive carrier is not fully seated in the
enclosure frame or the hard drive is not fully seated in the
carrier.
Push the carrier into the enclosure frame so that the connector
on the rear of the frame is properly seated. If this does not
solve the problem, turn off the computer, remove the carrier,
and check to see if the connector on the hard drive is properly
seated in the carrier.
The removable hard drive enclosure is beeping and the green LED is flashing.
Cause Solution
Fan failure alarm on the removable hard drive enclosure has
been activated.
Shut down the computer and contact HP for a replacement
enclosure.
Solving Hard Drive Problems 277