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Troubleshooting 101
General diagnosis flowchart
The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the
problem, or if the other flowcharts do not fix the problem, use the following flowchart.
Item Refer to
1 "Symptom information (on page 98)"
2 "Loose connections (on page 99)"
3 "Service notifications (on page 100)"
4
The most recent version of a particular server or option firmware is
available on the HP Support website (http://www.hp.com/support
).