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Hardware options installation 75
• When installing or replacing hardware, HP service providers cannot enable the TPM or the
encryption technology. For security reasons, only the customer can enable these features.
• When returning a system board for service replacement, do not remove the TPM from the system
board. When requested, HP Service provides a TPM with the spare system board.
• Any attempt to remove an installed TPM from the system board breaks or disfigures the TPM security
rivet. Upon locating a broken or disfigured rivet on an installed TPM, administrators should consider
the system compromised and take appropriate measures to ensure the integrity of the system data.
• When using BitLocker™, always retain the recovery key/password. The recovery key/password is
required to enter Recovery Mode after BitLocker™ detects a possible compromise of system integrity.
• HP is not liable for blocked data access caused by improper TPM use. For operating instructions, see
the encryption technology feature documentation provided by the operating system.
Installing the Trusted Platform Module board
WARNING: To reduce the risk of personal injury, electric shock, or damage to the
equipment, remove the power cord to remove power from the server. The front panel Power
On/Standby button does not completely shut off system power. Portions of the power supply
and some internal circuitry remain active until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
1. Power down the server (on page 20).
2. Do one of the following:
o Open or remove the tower bezel, as needed ("Open or remove the tower bezel" on page 20).
o Extend the server from the rack (on page 21).
3. Remove the access panel (on page 21).
4. Remove the air baffle (on page 22).
IMPORTANT: When removing a processor board to install a TPM, the processor, heatsink,
and DIMMs can remain installed on the processor board.
5. Remove the processor board, if necessary ("Remove the processor board" on page 24).
6. Locate the TPM connector ("System board components" on page 11).
CAUTION: Any attempt to remove an installed TPM from the system board breaks or
disfigures the TPM security rivet. Upon locating a broken or disfigured rivet on an installed
TPM, administrators should consider the system compromised and take appropriate measures
to ensure the integrity of the system data.