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4. Lift the blue lever as far up as it will go.
5. Carefully remove any of the jammed paper that you can lift up and out from the top of the printer.
CAUTION: Do not move the paper sideways, as it could damage the printer.
6. Rewind the roll. If the paper is stuck and cannot be rewound further, cut it from the roll.
7. Remove all pieces of paper from the rear of the printer.
142 Chapter 15 Troubleshooting paper issues ENWW
Paper issues