Filter
Top Products
2–2 Maintenance and Service Guide
Troubleshooting
2.2 Problems and Solutions
The following tables list possible problems, the possible cause of
each problem, and the recommended solution.
Table 2-1
Docking Problems and Solutions
Problem Possible Cause Solution
The computer is turned
on and properly docked,
but the power light and
docking light are not on.
Power cord is not
plugged into either the
expansion base or the
AC outlet.
Properly plug in
power cord.
Some of the ports or
connectors do not work,
even though the docking
light is turned on.
The computer may be
properly aligned, but is
not fully seated or
docked in the
expansion base.
Lift the computer away
from the expansion base.
Then realign the
computer visual
alignment indicator with
the indicator on the
expansion base, and
then reconnect the
computer. Be sure that
the computer is properly
aligned and seated, and
fully docked by gently
pressing down on the
computer until you hear
a click. If accessories are
attached, they should
now work properly.