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2–4 Maintenance and Service Guide
Troubleshooting
Table 2-3
External Device Problems and Solutions
Problem Possible Cause Solution
The print driver was
successfully installed,
but I am unable to print.
The wrong print
processor may be
selected.
1. Select Start >
Printers and
Faxes.
2. Right-click the
printer icon and click
Properties.
3. Click the Advanced
tab and click Print
Processor.
4. Change the print
processor to
WINPRINT.
5. Click OK.