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iv zt1000/xz300 and xt1500 Series
Troubleshooting and Self-Repair Guide
Contents
Product Information ......................................................................................................... 7
Notebook Features ........................................................................................................................... 7
Operating the Notebook................................................................................................................. 12
Turning the Notebook On and Off ..........................................................................................12
Resetting the Notebook........................................................................................................... 13
Changing the Boot Device ...................................................................................................... 13
Hardware Specifications ................................................................................................................ 14
Troubleshooting and Diagnostics................................................................................... 16
Audio Problems....................................................................................................................... 16
CD and DVD Problems...........................................................................................................17
Display Problems .................................................................................................................... 18
Floppy Disk Drive Problems...................................................................................................19
Hard Disk Drive Problems ......................................................................................................19
Heat Problems ......................................................................................................................... 20
Keyboard and Pointing Device Problems................................................................................ 20
LAN Problems......................................................................................................................... 21
Memory Problems................................................................................................................... 22
Modem Problems .................................................................................................................... 22
One-Touch Button Problems................................................................................................... 24
Parallel and USB Problems..................................................................................................... 25
PC Card (PCMCIA) Problems ................................................................................................ 26
Performance Problems ............................................................................................................ 26
Power and Battery Problems................................................................................................... 27
Printing Problems.................................................................................................................... 28
SD Cards and MMC Cards...................................................................................................... 28
Startup Problems ..................................................................................................................... 28
Standby and Resume Problems ...............................................................................................29
Wireless Problems................................................................................................................... 29
Using the e-Diagtools Diagnostic Tests.........................................................................................31
Using the BIOS Configuration Utility............................................................................................ 32
Reinstalling and Updating Software.............................................................................. 32
Recovering the Factory Software Installation................................................................................35
Updating the Notebook BIOS........................................................................................................ 36
Updating the Windows Drivers...................................................................................................... 36
Removing and Replacing Parts......................................................................................37
Removing the Battery .................................................................................................................... 38
Removing the Optical Drive Module.............................................................................................39
Removing the Hard Disk Drive...................................................................................................... 40
Removing the Mini-PCI Card........................................................................................................ 42
Removing the Keyboard Cover...................................................................................................... 44
Removing the Keyboard................................................................................................................. 46
Removing an SDRAM Module...................................................................................................... 48
Removing an Expansion SDRAM Module............................................................................. 48
Removing the System SDRAM Module................................................................................. 49
Removing the Speakers.................................................................................................................. 50
Removing the Fan ..........................................................................................................................51
Replacing Small Parts and Accessories.......................................................................................... 53