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Aolynk WDR814(I)g ADSL2+ Wireless Router User Manual 6 Troubleshooting
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menu and follow the instruction as above.
Ensure that your PC and the ADSL Wireless Router are on the same network
segment. If you are not sure, initiate the DHCP function and set you PC to obtain an IP
address automatically.
Ensure that your PC is using an IP Address within the range 192.168.1.2 to
192.168.1.254 and thus compatible with the ADSL Wireless Router default IP address
of 192.168.1.1
Finally, use the Ping command in MS-DOS mode to verify the network connection:
Ping 127.0.0.1 to check the TCP/IP stack of your computer
Ping gateway IP (Default: 192.168.1.1) to check the internal link of network.
Note if you’re not able to view the web configuration screen for the ADSL Wireless
Router, make sure that you remove any proxy setting within your Internet browser, or
remove the dial-up settings within your browser.
Q: What can I do if I have forgotten the password for the ADSL Wireless
Router?
You have to reset the Wireless Security Router back to the factory default setting by
pushing the Reset button for longer than 5 seconds. Refer to the user’s manual to
re-configure the settings.
Q: I cannot access my ISP’s home page, why?
Some ISPs, such as @Home, require that their host name be specifically configured
into your computer before you can surf their local web pages. If you are unable to
access your ISP’s home page, enter your ISP’s Domain Name into the OnePage
Setup (3-3) to enable all computers in your LAN to have access to it. If you only want
to allow specific computers to access these home pages, open the TCP/IP Properties
window (2-4) on these computers, click the “DNS Configuration” tab and enter your
ISP’s Domain Name in the “Domain Name Search Suffix” location.
Client Side (Computers)
Q: I can’t browse the Internet via the ADSL Wireless Router
Check the following:
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Check that the LAN Link/ACT LED on the front panel is lit to indicate proper
connection between the computer and the ADSL Wireless Router.
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Check if both ends of the network cable are properly connected.
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Check that TCP/IP is installed on your computer (2-4).
For Windows 95/98, use an MS-Dos prompt to run “winipcfg” (“Ipconfig” for Windows
NT). Check that the computer’s IP Address is within the range of 192.168.1.2 ~
192.168.1.254 and the Subnet Mask is 255.255.255.0. If you are using a fixed IP
address, also check the Default Gateway IP Address and DNS address in “More”.
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Check that the values as stated above are the same in Status Monitor (4-7).
Q: I get a time out error when I enter a URL or IP address.
Check whether other computers work. If they do, ensure the computer’s IP settings
are correct (IP Address, Subnet Mask, Gateway IP Address and DNS) (3-3). Then
check whether the ADSL Wireless Router’s settings are correct (3-3).