Argecy Computer Corporation 248-324-1800
72
Pages are blank. • The print cartridge may be out of toner. Replace the
cartridge.
• You may have a software error. Try turning the printer off and
back on.
The printer has missing or damaged
parts.
• Contact the place where you bought your printer.
The operator panel lights do not
come on when the printer is turned
on.
• The lights may take a few seconds to come on.
• Make sure the power cord is firmly plugged in at the back of
the printer and at the wall outlet.
You cannot close the top cover. • Make sure the print cartridge is positioned correctly.
The printer is on, but nothing prints. • Make sure the print cartridge is installed.
• Make sure the parallel or USB cable is firmly plugged into the
connector on the back of the printer.
• Press the operator panel button with a brief button press to
print a menu settings page to determine if the problem is with
the printer or the computer.
– If you can print a menu settings page, the problem is in the
computer or the software application.
– If you cannot print a menu settings page, call the place
where you bought your printer.
Toner light is on and printing stops. • If the Toner Alarm is enabled, the printer stops printing until
you replace the print cartridge.
Note: Download the IBM Infoprint 1116 Setup Utility from the
IBM Web site (www.IBM.com) to change the Toner Low alarm
setting.
The printer is on and the Error light
is on.
• Make sure the print cartridge is installed.
Problem What to do