Filter
Top Products
You cannot access the CD-ROM drive or the CD-ROM icon does not display
(Windows 95, Windows 98, Windows NT 4.0).
When the CD-ROM drive is properly installed, a CD-ROM icon will be found in the
My Computer window. To verify that the icon is there:
1. Double-click My Computer.
2. Look for an icon labeled CD-ROM.
If a CD-ROM icon is not present in the window that displays:
1. Make sure that the drive has been properly installed.
2. Make sure that the configuration jumper is set properly. See “Step 4. Setting the
configuration jumper” on page 1-5.
3. Restart your system.
If a drive icon is still not found, continue with the following steps.
1. Click Start --> Settings --> Control Panel.
2. Double-click System.
3. Click the Device Manager tab.
4. At the top of the box, click View Devices by Type.
5. Double-click Hard Disk Controllers to list the available controllers. Make sure
that there are no conflicts with the controller. To do so:
a. Click to select a controller from the list.
b. Click the Properties button.
c. On the General tab, under Device Status, there is a statement which
indicates whether or not that controller is working properly. Click OK to
return to the Device Manager tab in the System Properties window.
d. Double-click CD-ROM to list the available devices, and click to select one
from the list.
e. Click the Properties button.
f. Under Device Status there is a statement indicating whether the CD-ROM
device is working properly. If there is a conflict and one or both of the
devices have a non-working status, refer to Appendix C, “Help and service”
on page 3-15.
6. Click OK in the System Properties window.
7. Shut down and restart the computer.
If the device icon is still not present, check cable connections, device jumper settings,
and resolve any conflicts that may exist.
3-10 40X-17X Internal IDE CD-ROM Drive