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Chapter 8. Getting information, help, and service
This chapter contains information about help, service, and technical assistance for products manufactured
by Lenovo and where to go for additional information about Lenovo and Lenovo products.
Information resources
You can use the information in this topic to access useful resources relating to your needs when using
the product.
Using the documentation
Information about your Lenovo system and installed software, if any, or optional device is available in
the documentation that comes with the product. The documentation can include printed documents,
online documents, readme les, and help les. Most of the documentation for your server is on the
documentation DVD provided with your server. Refer to the troubleshooting information in your server User
Guide for instructions on how to use the diagnostic programs and how to do basic troubleshooting. The
troubleshooting information or the diagnostic programs might tell you that you need additional or updated
device drivers or other software. Lenovo maintains pages on the World Wide Web where you can get the
latest technical information and download documentation or device drivers and updates. To access the
Lenovo Support Web site, go to:
http://www.lenovo.com/support
For more information about your server documentation, see “Server documentation” on page 2
.
If you suspect a software problem, refer to the documentation, including readme les and online help, that
comes with the operating system or software program.
ThinkServer Web site (http://www.lenovo.com/thinkserver)
The ThinkServer Web site provides up-to-date information and services to help you buy, use, upgrade, and
maintain your server. You can also do the following:
• Shop for servers as well as upgrades and accessories for your server.
• Purchase additional services and software.
• Purchase upgrades and extended hardware repair services.
• Access the Lenovo Limited Warranty (LLW).
• Access the online manuals for your products.
• Access troubleshooting and support information for your server model and other supported products.
• Download the latest device drivers and software updates for your server model.
• Find the service and support phone numbers for your country or region.
• Find a Service Provider located near you.
Lenovo Support Web site
Technical support information is available on the Lenovo Support Web site at:
http://www.lenovo.com/support
© Copyright Lenovo 2011
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