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Optional-device problems . . . . . . . . . . . . . . . . . . . .44
Power problems . . . . . . . . . . . . . . . . . . . . . . .45
Serial port problems . . . . . . . . . . . . . . . . . . . . . .46
ServerGuide problems . . . . . . . . . . . . . . . . . . . . .46
Software problems . . . . . . . . . . . . . . . . . . . . . .47
Universal Serial Bus (USB) port problems . . . . . . . . . . . . . .48
Video problems . . . . . . . . . . . . . . . . . . . . . . . .48
Appendix A. Getting help and technical assistance . . . . . . . . . .49
Before you call . . . . . . . . . . . . . . . . . . . . . . . . .49
Using the documentation . . . . . . . . . . . . . . . . . . . . .49
Getting help and information from the World Wide Web . . . . . . . . . .50
Software service and support . . . . . . . . . . . . . . . . . . .50
Hardware service and support . . . . . . . . . . . . . . . . . . .50
IBM Taiwan product service . . . . . . . . . . . . . . . . . . . .50
Appendix B. Notices . . . . . . . . . . . . . . . . . . . . . .51
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . .51
Important notes . . . . . . . . . . . . . . . . . . . . . . . . .52
Product recycling and disposal . . . . . . . . . . . . . . . . . . .53
Battery return program . . . . . . . . . . . . . . . . . . . . . .54
Electronic emission notices . . . . . . . . . . . . . . . . . . . .55
Federal Communications Commission (FCC) statement . . . . . . . . .55
Industry Canada Class A emission compliance statement . . . . . . . .55
Australia and New Zealand Class A statement . . . . . . . . . . . .55
United Kingdom telecommunications safety requirement . . . . . . . . .55
European Union EMC Directive conformance statement . . . . . . . . .56
Taiwanese Class A warning statement . . . . . . . . . . . . . . .56
Chinese Class A warning statement . . . . . . . . . . . . . . . .56
Japanese Voluntary Control Council for Interference (VCCI) statement . . .56
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
iv IBM System x3250 Types 4364 and 4365: Installation Guide