IBM 6341 Computer Hardware User Manual


 
Diagnostics
The Diagnostics program uses a full range of diagnostic utilities to determine the
operating condition of the computers hardware components.
For a complete list of error codes and messages, see Symptom-to-FRU Index on
page 69.
Diagnostics program download
To download the Diagnostics program, do the following:
v Go to http://www.ibm.com/.
v Select Support.
v Select Desktop computing from the Search by Category pull-down menu.
v Select NetVista from the Product Family list.
v Search for the machine type in the Quick Path box on the left.
v Select Diagnostics from the Downloadable files by Category pull-down menu
or go directly to the link PC Enhanced Diagnostics diskette from the
Downloadable files by date list. This link will take you to the self-starting
utility download and instructions.
Navigating through the diagnostics programs
Use the cursor movement keys to navigate within the menus.
v The Enter key is used to select a menu item.
v The Esc key is used to back up to the previous menu.
v For online help select F1.
Running diagnostics tests
There are four ways to run the diagnostic tests.
1. Using the cursor movement keys, highlight Run Normal Test or Run Quick
Test from the Diagnostics menu and then press Enter.
This will automatically run a pre-defined group of tests from each test category.
Run Normal Test runs a more extensive set of tests than does Run Quick Test
and takes longer to execute.
2. Press F5 to automatically run all selected tests in all categories. See Test
Selection.
3. From within a test category, press Ctrl-Enter to automatically run only the
selected tests in that category. See Test Selection.
4. Using the cursor movement keys, highlight a single test within a test category,
then press Enter. This will run only that test.
Press Esc at any time to stop the testing process.
Test results, (N/A, PASSED, FAILED, ABORTED), are displayed in the field beside
the test description and in the test log. See Viewing the test log on page 16.
Test selection
To select one or more tests, use the following procedure.
1. Open the corresponding test category.
2. Using the cursor movement keys, highlight the desired test.
3. Press the space bar.
12 Hardware Maintenance Manual