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definitions, Frequently Asked Questions (FAQs) and Support by Product (Machine)
with links to Product Support pages. The IBM Statement of Limited Warranty is
also available on this site in 29 languages.
To obtain warranty service contact IBM or your IBM reseller. In Canada or the
United States, call 1-800-IBM-SERV (426-7378). For other countries, see the
telephone numbers below.
Phone numbers are subject to change without notice. For the latest phone number
list, go to www-3.ibm.com/pc/support/site.wss/ and click Support Phone List.
Country or Region Telephone Number Country or Region Telephone Number
Argentina 0800-666-0011 Malaysia 03-7727-7800
Australia 1300-130-426 Mexico 001-866-434-2080
Austria 01-24592-5901 Netherlands 020-514-5770
Belgium Dutch 02-210-9820
French 02-210-9800
New Zealand 0800-446-149
Bolivia 0800-0189 Norway 66 81 11 00
Brazil 55-11-3889-8986 Peru 0-800-50-866
Canada 1-800-565-3344
Toronto 416-383-3344
Philippines 632-995-2225
Chile 800-224-488 Portugal 21-791 51 47
China (PRC) 800-810-1818 Russia 095-940-2000
China (Hong Kong
S.A.R.)
852-2825-7799 Singapore 1800-840-9911
Columbia 980-912-3021 Spain 91-662 49 16
Denmark 45 20 82 00 Sweden 08-477 4420
Ecuador 1-800-426911 (option
#4)
Switzerland 058-333-09-00
Finland 09-459 69 60 Taiwan 886-2-2725-9799
France 02 38 55 74 50 Thailand 66-2-273-4000
Germany 07032-1549 201 Turkey 00-800-446-32-041
Indonesia 021-523-8535 United Kingdom 0-1475-555 055
Ireland 01-815-9202 United States 1-800-426-7378
Italy 02-7031-6101 Uruguay 000-411-005-6649
Japan Consumer customers
0120-887-870
Business customers
0120-887-874
Venezuela 0-800-100-2011
Luxembourg 298-977 5063 Vietnam 848-8295-160
Appendix C. IBM Statement of Limited Warranty - Z125-4753-07 - 11/2002 37