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authorised IBM service provider will attempt to resolve your
problem over the telephone. If this is not possible, a trained
service engineer will be dispatched to your location to repair the
IBM product.
The service representative must be provided with full access to
the equipment reported as faulty.
The equipment must be located within 50 kilometers (or more
depending on country) of the authorised IBM service provider.
Liability
IBM shall have no liability for lost profits or other consequential
damages, even if advised of the possibility of such damages, or for
any claim by any third party. IBM's total liability for a breach or
breaches of this warranty by IBM is limited to 100,000 US Dollars of
direct damages. This financial limitation of liability will not apply to
claims for death or personal injury or damage to real or personal
property caused by IBM negligence.
General
No statements contained herein shall affect the statutory rights of
consumers.
International Warranty Service
IBM International hardware warranty service is available for those
customers, travelling to countries in which their PC products are
announced and sold by IBM or IBM resellers, upon registering with
IBM International Warranty Service Office. IBM International
Warranty Service is provided subject to the terms and conditions of
the IBM Warranty Statement provided with the product in the country
of purchase. Service outside the country of purchase will be provided
under local service procedures. Customers who wish to relocate
their machine to another country and wish to obtain warranty service
must first register with the International Warranty Service Office
based in Greenock. The I.W.S.O. will offer advice on the warranty
service available in the country or countries where the customer
wishes to relocate and will issue an International Warranty Service
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