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Troubleshooting
If you have a problem setting up or using your monitor, you may be able to
solve it yourself. Before calling your retailer or IBM, try the suggested actions
that are appropriate to your problem.
Problem
Possible
Cause
Suggested Action Reference
Screen is blank
and power
indicator is off
No power to
monitor
Ensure that the
electrical outlet and the
monitor are both switched
on.
Check that the power
cord is firmly plugged into
the electrical outlet and the
power supply unit.
If the power cord plug
has a removable fuse,
replace it.
Try another power
cord.
Try another electrical
outlet.
Connecting
your Monitor
section (page
6)
Screen is blank
and power
indicator is
steady green
Brightness
and Contrast
may be too
low
Adjust brightness and
contrast.
User controls
section
(page
10)
Screen is blank
and power
indicator is
steady amber
The monitor is
in the Power
Management
Standby state
Press any key on the
keyboard or move the
mouse to restore
operation.
Check the Power
Management software on
your computer
Power
management
section
(page
16)