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Chapter 4. Operation
Operating controls and indicators ..................47
Ribbon loading .........................51
Paper loading .........................53
Clearing jams in the check flipper area ................55
MICR reader read head cleaning ..................56
Thermal print head cleaning ....................57
Document scanner cleaning (Model TI8, TI9, TG8, TG9) .........59
Document scanner calibration (Models TI8, TI9, TG8, TG9) ........60
Note: All covers must be installed on the SureMark printer during operation.
Operating controls and indicators
There are two triangular-shaped buttons and two LED indicators located on top of
the printer. The buttons serve multiple functions.
When the topmost indicator is on continuously, the printer is powered ON and ready
for printing. When the indicator blinks, one of the following conditions exists:
v The printer is out of paper.
v The cover is open.
v The printer is offline.
v The printer has a nonrecoverable home error.
The second LED is the Document Present indicator. It lights when a document is
inserted far enough into the document insert station to reach the DI sensor. When
this LED blinks, the DI station is waiting for you to insert a document.
The topmost button is the customer receipt paper feed button. Press this button to
advance the CR paper. The lower button is the document feed button. Press this
button to advance the document.
If you press both buttons at the same time and then release them, the document
insert throat opens. The throat must be open to insert a document from the side.
Press and then release both buttons again to close the throat.
Both buttons are also used to test the printer. See “Offline tests” on page 62 for
additional button functions.
The printer is capable of printing verification information on a check and printing
information on an inserted document. Figure 19 on page 48, Figure 20 on page 48,
and Figure 21 on page 49 show the correct positioning of checks and documents in
Printer Ready LED
Document Present LED
Customer Receipt Feed Button
Document Feed Button
Customer Receipt Printer
Document Printer
Ribbon Cover
Paper Cover
Figure 18. SureMark printer indicators, controls, and printing stations (Models TI1, TI2, TI3,
TI4, TI8, TI9, TG3, TG4, TG8, and TG9)
Updated April 2, 2009
© Copyright IBM Corp. 1997, 2006 47
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