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PCM-3370 User’s Manual iv
Additional Information and Assistance
Step 1. Visit the Advantech web site at www.advantech.com where you
can find the latest information about the product.
Step 2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before
you call:
• Product name and serial number
• Description of your peripheral attachments
• Description of your software (operating system, version, application
software, etc.)
• A complete description of the problem
• The exact wording of any error messages