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Chapter 4 – FAQs
WalkAbout Computers HAMMERHEAD RT User’s Guide – V030105
45
4 FAQs
Following is a list of common questions and answers that are presented
to WalkAbout’s telephone support technicians. If you don’t see an
answer to your question here, please contact Technical Support at 888-
872-1100 and one of our Representatives will be able to help you.
What options are available for loading software into
the Hammerhead RT?
• USB Floppy Drive
• USB CD-ROM
• Local Area Network
• Direct Cable Connection
How do I install drivers for peripheral devices sold by
WalkAbout?
• Device drivers for peripherals that WalkAbout distributes reside on
the Hammerhead where they can be installed as needed.
• Contact Technical Support for assistance on any of these
installations at 888-872-1100.
How do I install drivers for peripheral devices not sold
by WalkAbout?
• Device drivers for peripherals not distributed by WalkAbout will
require loading via one of the options listed above.
• Contact WalkAbout Technical Support at 888-872-1100 for loading
device drivers for any variety of peripheral that may need to be
installed.
Chapter
Chapter 4 – FAQs
WalkAbout Computers HAMMERHEAD RT User’s Guide – V030105
46
How do I activate the “Screen Keyboard”?
• If you are using Windows XP Tablet PC, click the Input Panel button
on the task bar. The Tablet PC Input Panel opens.
• If you are using MS Pen services: From the Windows desktop,
navigate through the Start Menu to the Program group named “Pen
Services”. Click on the icon for the screen keyboard in this group.
• If you are using My-T-Pen: From the Windows desktop, navigate
through the Start Menu to the Program group named “My-T-Pen”.
Click on the icon for “My-T-Pen” in this group.
How can Hand Writer Recognition be disabled?
• For XP Tablet PC Edition, the handwriting recognition cannot be
disabled.
• For MS Pen services, open the control panel applet for Hand Writer
Settings. There is an option located under the Personal tab that will
allow the user to set the time delay for “Switch from Ink to Text
Selection”. Set this adjustment to the extreme left (0.0 seconds) to
disable Hand Writer Recognition.
• For Calligrapher, the handwriting recognition is only active when the
calligrapher program is running.
How can I perform CTRL ALT DEL without a keyboard?
• To get to the Windows Login Screen, you can depress the on/off
switch twice (with a ½ second delay between pressings) for a CTRL
ALT DEL function.
What do I do if the unit locks up or freezes while under Windows?
• In the event that Windows locks up and you lose control of screen
activity, you can depress the on/off switch twice for a CTRL ALT DEL
function or hold the side power button for a period of 4-5 seconds to
force a “hardware shutdown”.
How do I clean the champ connector on the back of the
Hammerhead?