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4-3
This chapter provides some hints for troubleshooting error messages
that the printer sends to the host and problems you may experience
with the printer.
Troubleshooting Checklist
You may have printer operation, print quality, or printer
communications problems at some time during the life of your
printer. It is easy to fix most of the errors and consequently not
delay operation of the printer for very long.
To troubleshoot your printer
1. First try cleaning the printer components and checking all of
the connections. See Chapter 3, “Maintaining the Printer,” for
details.
2. If cleaning the printer and checking the connections does not
solve the problem, use the following tables to locate the
symptom. Follow the solution in the table to fix your
problem.
If you receive an error message on your PC, refer to your IPL
Programming Reference Manual for a complete list of error
messages and their solutions.
If the problem persists, contact your Intermec Customer Service
Representative:
In the U.S. 1.800.755.5505
In Canada 1.800.688.7043
If you are an international customer, contact your local Intermec
representative.