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TROUBLESHOOTING
Q.
Data saving fails midway through the process.
A. Before actually saving the data, conduct a data writing test with the writing program/software,
and check the results. The usable writing speed may change according to the conditions
under which the PC is used so try the following.
• Change the writing speed (to a lower speed).
• Proceed with hard disk maintenance. (After disk scanning, proceed with defragmentation.)
• Disable the suspend/resume function so that it will no longer work.
• Close the resident software and other programs.
• Shut down the screen saver.
• Do not perform any network connections.
• Check that the hard drive still has enough free space.
Q. I’m going to save some data while keeping a number of writing software programs
installed in the PC.
A. You may not be able to save the data correctly in the following situations.
• When a multiple number of writing programs are running at the same time (including the
resident writing programs).
• When writing software with a different version has been installed.
Q. The data cannot be read at the highest speed.
A. You may not be able to read data on non-standard CDs at the highest speed.
Q. The data written on CD-R/RW media using this PC cannot be read on another
drive.
A. Use a Multi-Read drive.
•You may not be able to read data using some CD-ROM drives.
• Data on CD-RW discs that support the Ultra Speed (High Speed) standard can be read
only on an Ultra Speed (High Speed) drive.
04.5.10, 2:05 PM102