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EN 105
Miscellaneous
Q. The PC is hot.
A. The PC may become warm when used for a long time, but this is not a failure.
Do not block the vents in the bottom or sides through which internal heat is removed.
Q. The PC makes no sound.
A. Check the following.
• Is the volume at its lowest level?
Use the volume control on the PC’s left side panel to adjust the volume level. The volume
is increased when it is turned toward you.
• Is the volume control at the mute setting?
The sound is switched between muting and unmuting by pressing the volume control.
Q. I forgot the password.
A. If you forget your password, you cannot start the PC again.
Whenever you set a password, be careful not to forget it.
• If you forget the user account (computer administrator) password
1. When a password deleting disk has been prepared
You can delete the password using the disk. For how to prepare a password deleting disk,
see “Help and Support Center” from the [start] menu.
2. When another computer administrator account has been created
If an additional computer administrator (a user who has the administrator rights) is created
other than the user who forgot the password, log on to the computer as the administrator
to change the password.
3. When no computer administrator account has been created
When no administrator password is set, you can change the forgotten user password by
starting up Windows in the safe mode and logging on as an administrator.
* If any of the above does not solve the problem, you must restore the factory setting. For
procedure for setting up Windows again, see “Setting Up Your PC Again” on page 88.
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04.5.10, 7:22 PM105