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Document No. 480G3001-001.A00
DataTraveler
®
Locker+ G3
Page 20 of 22
Help and Troubleshooting
Device Lockout
The DTL+ G3 includes a security feature that prevents unauthorized access to the data
partition once a maximum number of consecutive failed login attempts (MaxNoA for short)
has been made; the default “out-of-box” configuration has a pre-configured value of 10 (no. of
attempts.)
The ‘lock-out’ counter tracks each failed login and gets reset one of two ways: 1) A successful
login prior to reaching MaxNoA or 2) reaching MaxNoA and performing a device format.*
If an incorrect password is entered, an error
message will appear just below the ‘Hint’ field,
indicating a login failure. See Figure 10.1.
If and when a 7
th
failed attempt is made, you will
see an additional error message indicating you
have 3 attempts left before reaching MaxNoA
(which is set to 10 by default.) See Figure 10.2.
After a 10
th
failed login attempt, the DTL+ G3 will
permanently block the data partition and require
a device format prior to next use. This means
that all data stored on the DTL+ G3 will be
lost and you will need to create a new
password.
Figure 10.1 – Login Failure
This security measure limits someone (who
does not have your password) from attempting
countless login attempts and gaining access to
your sensitive data.
If you are the owner of the DTL+ G3 and have
forgotten your password, the same security
measures will be enforced, including a device
format.*
For more on this feature, see ‘Forgot Password’
on page 21.
Figure 10.2 – 7
th
Login Failure
*Note: A device format will erase ALL of the information stored on the DTL+ G3’s secure data
partition.
Forgot Password