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Introduction
Setting up the 8500
Printer
Operating the 8500
Printer
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CONTENTS PRINTER DRIVER GUIDE SEARCH HELP
White or colored lines and scratches
White or multicolored spots appear on the
prints
Possible Cause
Possible Solution
Dust or dirt has caused contamination.
1.Check that the paper in the paper tray
is clean and streak free.
2. Check that the ribbon is clean.
3. Clean the print head. Refer to
Cleaning the Thermal Head.
If the problem persists, service is
required.
Possible Cause
Possible Solution
Dirt or dust has caused contamination.
1. Clean the 8500 printer and the
surrounding area.
2. Move the 8500 printer away from
room ventilation ducts or open doors.