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Error messages D
A yellow LED on the control panel lights to indicate error conditions.
When the yellow LED lights, check the display for messages which will help you
determine the status of the printer and possible corrective action to take.
Cartridge errors
The printer automatically performs tests on the cartridges and uses the informa-
tion to improve image quality, monitor cartridge life, and update the user with
system status. Some tests are performed between prints and require no user
input, while others require user input.
The following table shows cartridge-related error messages.
Error Message Corrective Action
Unrecognized cartridge Be sure the cartridge is the appropriate ENCAD
cartridge for your printer model. Your printer will
not work with cartridges from other models.
Remember, the printer is reading the value
programmed into the chip on the cartridge, it is not
actually detecting the cartridge type. Replace the
cartridge if necessary.
Cartridge end of life attained. Replace cartridge. You can check cartridge status
by choosing Disp Cart Info from the Service menu.
End of cartridge life is indicated as 700ml.
Unrecognized ink type. Be sure the cartridge is the appropriate ENCAD
cartridge for your printer model. Your printer will
not work with cartridges from other models. Ink
type information is stored on the cartridge chip. If
you are using a new type of ink which has been
introduced since you purchased your printer, you
will need to upgrade the printer's firmware to
accommodate the new ink type. Check ENCAD's
web site at www.encad.com for instructions.
When the cartridge error is displayed, choose Service Menu/Cartridge Info to get
information about the cartridge. Press Utility Menu/Access Cartridge to move
the cartridges out of the service station. After the cartridge has been replaced,
cleaned, etc., press Access Cartridge again to return the cartridges to the service
station.