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Troubleshooting
38 www.kodak.com/go/support
Print is too dark or
is discolored
■ Use the Auto-Enhance button to automatically correct
exposure problems (page 18).
■ Try re-taking the picture with the flash on, or move within the
flash range of the camera. See your camera user’s guide for
details.
■ Adjust the exposure compensation on your camera, and try
re-taking the picture. See your camera user’s guide for details.
■ Edit the picture using Kodak EasyShare software on your
computer. See the EasyShare software Help for details.
■ Make sure the printer dock is not placed in direct sunlight or is
not operating in a high-temperature environment.
■ Make sure the cooling vents are not blocked or dirty (page 2).
Pictures are
cropped
■ Set your camera to Best (3:2) picture quality. See your camera
user’s guide for details.
■ Adjust cropped pictures using Kodak EasyShare software on
your computer.
■ If you are printing from an application on your computer,
select the proper paper size in print options.
A selected picture
does not print
■ The image file may be corrupt. Review the picture on the
camera or computer and delete if necessary.
■ The image file may not be JPEG format. The printer dock can
only print JPEG files in standalone mode. Connect to a
computer (page 25) and use EasyShare software to print BMP
and TIFF formats (page 30).
Nothing happens
when you try to
print
■ Check the power connections (page 3).
■ Remove the paper tray, check that paper is properly loaded,
and re-install (page 6).
■ If the Paper light glows steady amber, load paper (page 6).
■ Make sure the color cartridge is properly installed (page 4). If
Color cartridge light is on, install a new cartridge.
Nothing happens
when you try to
print (from a
docked camera)
■ The camera is not properly seated on the connector. Reseat
the camera on the printer dock (page 9).
■ Re-establish the connection: remove, then reseat the camera
on the printer dock.
■ Make sure there is at least one picture in the camera’s internal
memory or memory card.
If... Try the following