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Solving Other Problems72
Not all pages
print.
The printer has the
wrong kind of cable,
or the printer is not
configured for the
correct cable and
port.
Check your cable.
The Cancel key was
pressed.
Make sure no one pressed the Cancel
key while your job was printing.
The tray is empty. Check that the trays are loaded with
media, in place, and secure.
A document is printed
with an overlay file
which has been cre
-
ated by a non-magi-
color 2400W driver.
Print the overlay file using a magicolor
2400W driver from the magicolor
2400W Utilities and Documentation
CD-ROM.
Printer
resets or
turns off fre-
quently.
The power cord is not
correctly plugged into
the outlet.
Turn off the printer, confirm that the
power cord is correctly plugged into the
outlet, and then turn on the printer.
A system error
occurred.
Contact Technical Support with the
error information.
With N-up on
multiple cop-
ies, the out-
put is
incorrect.
Both the driver and
the application have
been set for collation.
For N-up on multiple copies, choose
Collate only in the driver’s Paper Tab.
Do not set collation in the application.
You hear
unusual
noises.
The printer is not
level.
Put the printer on a flat, hard, level sur-
face not to exceed ±1° slant in any
direction.
There is a foreign
object stuck inside
the printer.
Turn off the printer and remove the
object. If you cannot remove it, contact
Technical Support.
Symptom Cause Solution
UG2400W_UK.book Page 72 Thursday, November 11, 2004 12:16 PM